Cookie Policy

Last updated: 16 SEPTEMBER 2026

This Cookie Policy explains how Pollysys uses cookies and similar technologies when you visit www.pollysys.com. It should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

1. About Pollysys

This website is operated by Pollysys.

Pollysys Global Solutions Ltd, trading as “Pollysys” (referred to as “Pollysys”, “we”, “us” or “our” throughout this document).

Email: sayhello@pollysys.com

2. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies can help a website operate correctly, remember choices, protect forms, understand how people use the website and support relevant marketing activity.

We may also use similar technologies, including local storage, pixels, tags and scripts. References to “cookies” in this policy include these technologies where appropriate.

3. First-party and Third-party Cookies

First-party cookies are placed by Pollysys or by the platform operating our website on our behalf.

Third-party cookies are placed by another organisation when its technology or content is used on our website. Examples may include analytics providers, video platforms, social-media services, advertising platforms or form-processing services.

Third-party providers control their own cookies and may process information according to their respective privacy policies.

4. Session and Persistent Cookies

Session cookies normally expire when you close your browser.

Persistent cookies remain on your device for a defined period or until you remove them. They may be used to remember your choices between visits.

The duration of each cookie used by Pollysys should be shown in the cookie table below.

5. How We Use Cookies

Pollysys may use cookies for the following purposes.

Strictly Necessary Cookies

These cookies support functions required for the website to operate or provide a service requested by you.

They may be used to:

Maintain website security
Protect website forms
Balance website traffic
Remember cookie-consent choices
Enable essential navigation
Maintain a user session
Prevent fraudulent or malicious activity

Disabling these cookies may prevent parts of the website from operating correctly.

Functional Cookies

Functional cookies remember choices or provide enhanced website features.

They may be used to:

Remember display or language preferences
Retain information during a multi-step process
Support embedded tools requested by the visitor
Provide a more consistent website experience

Where applicable law requires consent for a functional cookie, it will not be used until the appropriate choice has been made.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use the website. They may collect information about:

Pages visited
Time spent on a page
Referral sources
Browser and device type
Navigation through the website
Technical errors
Actions taken on forms or buttons

We use this information to understand website performance and identify possible improvements.

Where consent is required, these cookies will remain disabled until you accept them. Where an applicable legal exception is relied upon, Pollysys will provide the required information and a simple means of objecting.

Marketing Cookies

Marketing cookies may be used to understand the effectiveness of campaigns, measure advertising activity or support relevant advertising on other websites.

These cookies may record:

Campaign interactions
Website visits following an advertisement
Pages or services viewed
Advertising identifiers
Actions completed on the website

Marketing cookies will not be activated without the consent required by applicable law.

Embedded Content

Pages may include content from third-party platforms, such as videos, maps, social-media features, booking systems or interactive tools.

These providers may place cookies or collect technical information when their content loads. Where required, embedded content should remain blocked until the visitor provides the appropriate consent.

6. Cookies Used on This Website

Pollysys uses cookies and similar technologies to support essential website functions, maintain security, remember visitor preferences and understand how the website is used.

Depending on your choices, we may also use functional, analytics or marketing cookies. These may help us improve website performance, measure engagement and understand the effectiveness of our communications.

Where required by UK law, optional cookies will not be activated unless you provide consent. You can withdraw or change your consent through your browser or available cookie controls. Blocking certain cookies may affect how some website features operate.

7. Managing Your Cookie Choices

When you first visit the website, our cookie-consent tool allows you to manage applicable cookie categories.

The controls should provide the following choices:

Accept all
Reject non-essential
Manage preferences

Changing your choice will not make earlier processing unlawful. It will affect the future use of cookies covered by that preference.

Where cookies have already been placed, you may also need to remove them through your browser settings.

8. Browser Controls

Most browsers allow you to view, block or remove cookies. The method depends on the browser and device you use.

You can normally find these controls within your browser’s privacy, security or website-data settings.

Blocking all cookies may affect essential website functions and prevent certain features from working correctly.

9. Third-party Services

Depending on the website configuration and your consent choices, Pollysys may use third-party services for:

Website hosting
Analytics
Form processing
Video or media content
Social-media features
Appointment booking
Customer-relationship management
Advertising measurement
Website security

Before publication, identify every third-party provider that places or accesses cookies through the website.

Do not use general wording such as “our trusted partners” without identifying the relevant organisations and explaining their purpose.

10. Personal Information Collected Through Cookies

Some cookie information may constitute personal data, particularly when it is connected to an IP address, device identifier, account, enquiry or other identifiable information.

Where cookie information constitutes personal data, it will be processed according to our Privacy Policy and applicable UK data-protection law.

Our Privacy Policy explains:

Why we process personal information
The lawful bases we rely upon
Who we may share information with
International data transfers
Retention periods
Your data-protection rights
How to contact Pollysys or complain to the Information Commissioner’s Office

11. International Transfers

Some third-party cookie providers may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards should be used in accordance with applicable UK data-protection law.

Further information about individual providers and their international processing should be included in the Privacy Policy or cookie-management tool.

12. Updates to This Cookie Policy

We may update this Cookie Policy when:

Cookies are added, removed or changed
A technology provider changes
Website functionality is updated
Our legal obligations change
Guidance from a relevant regulator changes

The latest version will be published on this page with an updated revision date.

We will review the cookie inventory periodically and after material changes to the website.

13. Contact Pollysys

If you have questions about this Cookie Policy or the technologies used on our website, contact:

Pollysys
Email: sayhello@pollysys.com

You may also contact the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Website: https://ico.org.uk/
Telephone: 0303 123 1113